Paper , Order, or Assignment Requirements

first prat: read the attached file to answer only these questions.
1. What was the problem in the case study?
2. What was the proposed solution to the problem?
3. Was the project considered a success?
4. Would have you conducted the project differently if you were the IT project manager?

-second part: is about “SureCall DualForce System” you might need google to find the answer for these following questions.
1. What is this piece of Industrial Technology?
2. What was a problem that this hardware can solve?
3. What is the documented process for installation?