Paper , Order, or Assignment Requirements

The topic about a company that we had a lots of banks and as well as we opened a new branch in Turkey. But there was a software clash and as a result customer's account was blocked. And we sent our IT technicians to Turkey to solve the problem. Now i am going to send the briefing about the coursework and will send the example report later.
Group sizes: Normally four, maximum five students
You are an intercultural communication consultant for a UK
company exporting equipment around the world.
The firm has recently received a complaint from a customer because
your equipment is not working according to the specifications set out
in the contract. The fictional customer is based in a country of your
choice outside Europe. The UK firm does not
yet exactly know how long it will take to fix the problem, but it will be
a couple of weeks.
The UK company has now decided to send a team to the country to
resolve the matter. The team consists of British people only, and
they have not yet been to the country or had personal contact with the client.

Your challenge is to brief the UK company on business
and national cultural norms in the host country. Advise
the team how they ought to behave during the meeting
and around to achieve maximum success for their
company.
You will not only need to consider business culture in the
host country, but also the British business culture and
how it would be received in your chosen host country.

This briefing part is for the presentation that we have already done but individual reflective report should be written on the basis of this presentation. i will send example report which would be helpful to complete it.