Paper, Order, or Assignment Requirements

Please link the employee performance with the customer satisfaction and loyalty. The selected company is Tesco. The Tesco focus on the performance management on its staffs to improve their performance, and the result of the performance management on the staffs can be reporting by customers. In this literature review, please introduce the performance management and the performance management can bring effective result on its staffs and organization; How does the Tesco do the performance management on its staffs; Prove that the customer feedback can be an evidence to show that the performance management can bring effective result on the organization and its staffs; The relationship between employee performance management and customer satisfaction are influence each other.