First, view the below video, “East Haven Fire Department: Emotions and Moods.”

http://media.pearsoncmg.com/ph/streaming/bp/2013/MGMT/OB/OB2013_EHFD_Emotions.html

Then respond to the following 4 questions regarding emotions in the workplace:

1-How do the rescue and fire fighter employees keep their emotions balanced? 2-How do you handle your emotions at work? 3-How might emotional intelligence help us keep emotions in balance? 4-What did you learn from this video clip about how to keep emotions in check?