Paper , Order, or Assignment Requirements

EXAM QUESTIONS BASED ON
THE LONG AND WINDING ROAD OF ES IMPLEMENTATION: FINDING SUCCESS OR
FAILURE?

1. What went wrong with the Company Y’s ES implementation? Identify their challenges and
provide your professional recommendations to address those issues. Support your views with
references. (15%)
2. By considering the whole scenario, including the past, current and possible future positions of
the Company Y, as a member of the review team, outline the possible recommendations. Compare
and contrast the pros and cons of each recommendation before stating your final recommends and
why? (25%)
3. Refer to page 95, 4th paragraph “a new system was not just a matter of sorting out the technical
challenges, but … also need to attend to many social, cultural and political issues through the
project”.
Identify and explain why and how the strategies implemented from 1995 to 2006 were able to
foster good working relationships that lead to continuous ES success. Support your views with
relevant literature. (10%)