Please follow the formatting rules. 1.5 spacing, 12 font size, and use only word doc.
Now, read the second article, “How to Analyze That Problem”, and provide your answers to the following question.
1. According to Joyce Luane, what is the difference between a problem and a decision? (Approx. 80 words)
2. From the first specification, the managers identified a possible cause to be tested, but the testing found that the possible cause was not the real cause. What went wrong? And, what do they need to do next according to Luane? (Approx. 100 words)
3. Please explain the Exhibit 1 on page 104 (Specification Worksheet) in writing, using your own language. Clearly indicate how this table helps you to identify root causes. (Approx. 150 words)
2. From the first specification, the managers identified a possible cause to be tested, but the testing found that the possible cause was not the real cause. What went wrong? And, what do they need to do next according to Luane? (Approx. 100 words)
3. Please explain the Exhibit 1 on page 104 (Specification Worksheet) in writing, using your own language. Clearly indicate how this table helps you to identify root causes. (Approx. 150 words)
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