Read the following case study and then answer the questions using clearly marked labels (1a,1b, etc.)
Failure to label answers results in a zero (0) score.).
Remember to pay attention to augmenting your answers using theories and frameworks covered during the course.
The experiences of two business units (BU-1 and BU-2) that are part of the Texas Children’s Hospital are presented in the implementation of an electronic medical records (EMR) system, also known as an electronic health records (EHR) system.
1. Describe the two most significant differences(labeled 1a and 1b) between the behavior of BU-1leaders and BU-2 leadersthat resulted in the different results telling why each group had the results it had using course readings, theories and frameworks.
2a. Describe how the dress rehearsal major activity was used as a tool for communication.
2b.Describe how the Change Agent Network major activity was used as a tool for communication.
2c. What was the most significant difference in how BU-1handled communications versus BU-2?
3a. Describe in detail how the dress rehearsal major activity was used as a tool for training.
3b.Describe how the Change Agent Network major activity was used as a tool for training.
3c. Of all activities described in the study, what activity was the most important for implementing training giving a detailed rationale using course readings, theories and frameworks?

4a. Did any activities in the case lead to self-directed learning? (Yes or No)
4b. If 4a is Yes, then describe the connection of activities in detail?
4c. If 4a is No, then describe what should have taken place that did not.