Critically evaluate THREE challenges of APPLE, which will affect existing innovation management. Please support your answer with reference to relevant literature and theories.

• Understand the theory and practice of innovation and technological change.
• Develop, through discussion and debate, reasoning skills applicable to a range of technological issues in organisations.
• Critically analyse both academic theories and dominant managerial practices of innovation and technological change.

*minimum of 15 journal articles within the last 5 years to be cited.

Suggested reading :
Preece, D. Mcloughlin, I. and Dawson, P. (eds) (2000) Technology, Organizations and Innovation: Critical Perspectives on Business and Management, London: Routledge.

McLoughlin, I. (1999) Creative Technological Change: The Shaping of Technology an Organisations. London: Routledge. Chapter 2.

Peters, T. (2004) ‘A Skunkworks Tale’, in R. Katz (ed.) The Human Side of Managing Technological Innovation: A Collection of Readings, Second Edition. Oxford: Oxford University Press. pp. 405-413.

Grant, D., Hall, R., Wailes, N. and Wright, C. (2006) ‘The false promise of technological determinism: the case of enterprise resource planning systems’, New Technology, Work and Employment, 21(1): 2-15.

Smith. M.R and Marx, L. (eds) (1991) Does Technology Drive History? Cambridge, Mass. Introduction.

Grint, K. (1991) The Sociology of Work, London: Polity Press. Chapter 2. Harris, M. (2006) ‘F.W. Taylor and the legacies of systemization’, Information, Communication and Society 9:1, pp 109-120.

Shenhav. Y. (1999) Manufacturing Rationality: the engineering foundations of the managerial revolution. Chapters 6 and 7.

Joerges, B. (1999) ‘Do politics have artefacts?’, Social Studies of Science, 29(3): 411-431.

Woolgar, S. and G. Cooper (1999) ‘Do artefacts have ambivalence? Moses’ bridge, Winner’s bridges and other urban legends in S&TS’, Social Studies of Science, 29(3): 433-449.

Joerges, B. (1999) ‘Scams cannot be busted: Reply to Woolgar and Cooper’, Social Studies of Science, 29(3): 450-457.

McLoughlin, I. (1999) Creative Technological Change: The Shaping of Technology and Organizations. London: Routledge.

MacKenzie, D. and J. Wajcman (1999) The Social Shaping of Technology, 2nd edn. Buckingham: Open University Press. (HM 221.S6)

Grint, K. and S. Woolgar (1997) The Machine at Work: Technology, Work and Organization. Cambridge: Polity.

Especially chapter 1 McLoughlin, I. (1997) ‘Babies, bathwater, guns and roses’, in I. McLoughlin and M. Harris (eds.) Innovation, Organizational Change and Technology. London: International Thompson Business Press.

T.P. Hughes (1987) ‘The Evolution Of Large Technological Systems’, in W.E. Bijker, T.P. Hughes and T.J. Pinch (eds.) The Social Construction of Technological Systems: New Directions in the Sociology and History of Technology (Cambridge Mass. and London, MIT Press, 1987), pp. 5182.

Howells, J. (2004) The Management of Innovation and Technology. London: Sage. See chapter three for a discussion of the QWERTY keyboard case.

McLoughlin, I. (1999) Creative Technological Change: The Shaping of Technology an Organisations. London: Routledge. Chapter 7.

Grint, K. and S. Woolgar (1997) The Machine at Work: Technology, Work and Organization. Cambridge: Polity. Chapter 2 ‘The Luddites: Diablo ex Machina’, pp. 39-64.

Noble, D. (1999) ‘Social choice in machine design: the case of automatically controlled machine tools’, in D. MacKenzie and J. Wajcman (eds.) The Social Shaping of Technology, 2nd edn. Buckingham: Open University Press.

Jermier, J. (1988) ‘Sabotage at Work: The Rational View’, Research in the Sociology of Organizations, 6: 101-134. Reprinted in G. Mars (ed.) Workplace Sabotage. Aldershot: Ashgate. pp. 55-88.

Dyer-Withford, N. (1999) Cyber-Marx: Cycles and Circuits of Struggle in High-Technology Capitalism. Urbana: University of Illinois Press. Particularly chapter 5, but also parts of chapter 6.

Noble, D. (1995) Progress without People: New Technology, Unemployment and the Message of Resistance. Toronto: Between the Lines. Especially part 1, chapters 1-3.

Marx, K. (1976) Capital: A Critique of Political Economy, Volume 1, trans. B. Fowkes. London: Penguin. Chapter 15, section 3 ‘The most immediate effects of machine production on the worker’, pp. 517-543.

Munro, I. (2005) Information Warfare in Business: Strategies of Control and Resistance in the Network Society. London: Routledge. Chapter 6 ‘Power relations in the information age’, pp. 129-154.

McLoughlin, I. (1999) Creative Technological Change: The Shaping of Technology an Organisations. London: Routledge. Chapter 4.

Buchanan, D. and Huczinski, A. (2004) Organizational Behaviour: An introductory text (fifth edition) Harlow: Financial Times Prentice Hall. Chapter 3 (‘what is technology’)

Badham, R. and Matthews, J. (2000) ‘The new production systems debate’, in Preece, D. Mcloughlin, I. and Dawson, P. (eds) Technology, Organizations and Innovation: Critical Perspectives on Business and Management, London: Routledge.

Child, J. (2000) ‘Managerial strategies, new technology and the labour process’, in Preece, D. Mcloughlin, I. and Dawson, P. (eds) Technology, Organizations and Innovation: Critical Perspectives on Business and Management, London: Routledge.

Mcloughlin, I., Dawson, P. and Preece, D. (2000) ‘Introduction: Theories, concepts and paradigms’, in Preece, D. Mcloughlin, I. and Dawson, P. (eds) Technology, Organizations and Innovation: Critical Perspectives on Business and Management, London: Routledge.

Orlikowski, W., (2000) ‘The duality of technology: rethinking the concept of technology in organizations’, in Preece, D. Mcloughlin, I. and Dawson, P. (eds) Technology, Organizations and Innovation: Critical Perspectives on Business and Management, London: Routledge.

Zuboff, S. (2000) ‘The limits of hierarchy in an informated organization’, in Preece, D. Mcloughlin, I. and Dawson, P. (eds) Technology, Organizations and Innovation: Critical Perspectives on Business and Management, London: Routledge.

Webster, F. (2002) Theories of the Information Society, Third Edition. London: Routledge. Chapter 3 ‘Post-Industrial society: Daniel Bell’ Newell, S. Robertson, M., Scarbrough, H. and Swan, J. (2002) Managing Knowledge Work, Basingstoke: Palgrave. Chapters 1, 3, 4 and 5.

Beirne, M., Ramsay, H., and Panteli, A. (1998) ‘Developments in computing work: Control and contradiction in the software labour process’, in P. Thompson and C. Warhurst (eds.) Workplaces of the Future. Basingstoke: Macmillan.

Barrett, R. (2004) ‘Working at Webboyz: An analysis of control over the software development process’, Sociology, 38(4): 777-794.

Marks, A. and Scholarios, D. (2007) ‘Revisiting technical workers: Professional and organizational identities in the software industry’, New Technology, Work an Employment, 22(2): 98-117.

Frenkel, S.J., Tam, M., Korczynski, M. and Shire, K. (2000) Beyond Bureaucracy? Work organization in call centres, , in Preece, D. Mcloughlin, I. and Dawson, P. (eds) Technology, Organizations and Innovation: Critical Perspectives on Business and Management, London: Routledge.

Russell, B. (2007) ‘‘You gotta lie to it’: Software applications and the management of technological change in a call centre’, New Technology, Work and Employment, 22(2): 132-145.

Knights, D. and McCabe, D. (2000) ‘What happens when the phone goes wild?’ Staff, stress and spaces for escape in a BPR, in Preece, D. Mcloughlin, I. and Dawson, P. (eds) Technology, Organizations and Innovation: Critical Perspectives on Business and Management, London: Routledge.

Warhurst, C. and Thompson, P. (2000) ‘Hands, Hearts and minds: changing work and workers at the end of the century’, in Preece, D. Mcloughlin, I. and Dawson, P. (eds) Technology, Organizations and Innovation: Critical Perspectives on Business and Management, London: Routledge.

Perelman, M. (1998) Class Warfare in the Information Age. Basingstoke: Macmillan. Rosen, P. (1993) ‘The social construction of mountain bikes’, Social Studies of Science, 23: 479513.

Wallace, T. (2008) ‘Cycles of production: from assembly lines to cells to assembly lines in the Volvo cab plant’, New Technology, Work and Employment, 23(1-2): 111-124.

Category: Essays