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Information Systems (IS) inevitably become bound up in organisational politics because they influence access to a key resource- namely, information. Information systems can affect who does what to whom, when, where, and how in an organisation. Many organisations require changes in personal, individual routines that can be painful for those involved and required retraining and additional effort that may or may not be compensated. You are expected to describe reasons behind user resistance to IS, and to investigate factors influencing IS success in organisations. The purpose of this assignment is to build up a better understanding of organisational resistance to change. It is to assist students to identify and explain Critical Success Factors (CSFs), and their roles in building up successful IS.